Category Archives: Transportation

What Are the Transportation Guidelines for Medical Travel?

WorkCompWire reported last week that GENEX Services, a provider of integrated managed care services, has recently launched the most comprehensive guidelines for the use of transportation services, by ground or air, for workers’ compensation injuries.

Here is the link to the article on WorkCompWire:

The guidelines were introduced to the company’s 1,500 internal case managers in January, and the roll out to customers is underway.

The GENEX Transportation Guideline is intended to provide research-based assistance about when and where, as well as what mode and vendor is best for injured workers, including ambulance, helicopter and air transport.

The Transportation Guideline also provides direction on expenses for transportation that have already been incurred as well as for prospective or future transportation expenses.

Much of the guidelines GENEX introduced concerned workers’ compensation injuries of an emergent nature, and discusses which mode of transportation, whether ambulance or helicopter, is the best mode of transportation for a particular type of injury.

For the purpose of medical travel, especially with regard to its implementation into workers’ comp for non-emergent care, as previously quoted in my white paper, the medical tourism industry needs to devise similar guidelines for transportation, especially since much of that transport will be by air, and not by ground transportation, except to and from an airport.

But the fact remains that in order to be able to successfully implement medical travel into workers’ comp, there needs to be guidelines for transporting patients going abroad for knee surgery, hip surgery, shoulder surgery, as well as how you transport patients requiring back surgery, especially on flights lasting more than four hours, or on shorter flights that might be delayed for whatever reason, and the patient is confined to the assigned seat for a long period of time.

These guidelines should already be in place for general health care medical travel, and can be applied to workers’ comp without difficulty. Medical tourism facilitators those whose business is solely focused on orthopedic procedures are best suited to advise on transporting knee repair/replacement patients, hip replacement patients, shoulder surgery patients, etc.

These guidelines would make it more likely that risk managers, claims managers, brokers, attorneys, case managers, and other professionals involved with handling workers’ comp claims will accept the option of medical travel for injured workers requiring surgery.


I am willing to work with any broker, carrier, or employer interested in saving money on expensive surgeries, and to provide the best care for their injured workers or their client’s employees.

Call me for more information, next steps, or connection strategies at (561) 738-0458 or (561) 603-1685, cell. Email me at: Ask me any questions you may have on how to save money on expensive surgeries under workers’ comp. Connect with me on LinkedIn and follow my blog at: Share this article, or leave a comment below.