Category Archives: Patient Experience Movement

Five Reasons I Believe in Medical Travel for Workers’ Comp

Throughout the past three years, I have written much about why I believe medical travel should be implemented into workers’ comp, and have often used various issues in both health care and workers’ comp to drive home my message.

Yet, lost in all of the text and the sentiment behind it, is the real reasons I believe in medical travel for workers’ comp. This article will explore these reasons.

First, it has been shown by myself and others, that surgical costs for common workers’ comp injuries are less expensive in many medical travel facilities in Latin America than what is the average cost for those same surgeries in the US. And we also know, that the domestic costs can vary wildly even within the same city, let alone the same state, or in a neighboring state.

Second, medical care in these medical travel facilities are equal to, or better than the care received domestically, and many of the physicians were trained in the US or in Europe, so the medical care is up to Western standards, and may even exceed them in certain treatments and with regard to certain disease modalities. Employers would thus get back employees who are ready, willing and able to work after recuperating in pleasant surroundings.

Third, medical travel for workers’ comp will allow the middle and working class to gain a better understanding and appreciation of foreign cultures and people, especially in this political campaign cycle where one leading candidate is disparaging our southern neighbors and those from the Middle East, as well as many others. While my idea for medical travel is limited to the Western Hemisphere, nonetheless, having such a better understanding and appreciation for our Latin neighbors will lead to less demonizing of people from Latin American countries.

Fourth, it will allow workers to see the world that belongs to all of us, not just to the rich and wealthy. Allowing medical travel in workers’ comp will make it easier for better people to people contact, which will improve the views foreigners have of Americans, and vice versa, and will lead to the fifth reason:

Fifth, taking a step towards world peace, because as new technology makes air travel faster from the US to other regions, the more people will be able to travel abroad and see those parts that are too far away and too expensive for the average working person. This will bring the world closer together than any social media applications can ever do. And that is a good thing.

As I have said before, it will not be easy, and will take a lot of work, especially to change outdated laws, regulations, rules and statutes written nearly a hundred years ago, but if enough people work at it, it is possible that such change can and will happen. We just need the will to make it so.

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Infographic on Patient Experience: US versus Non-US Hospitals

My good friend, Elizabeth Ziemba, who I met last year in Reynosa, Mexico when I spoke at the 5th Mexico Health & Wellness Travel Show, published the following infographic on patient experience from The Beryl Institute.

It is called, “State of Patient Experience 2015: A Global Perspective on the Patient Experience Movement”.

US hospitals are designated in blue, non-US hospitals in light green.

The following is an excerpt from the infographic. The entire infographic can be seen here:

https://t.e2ma.net/webview/tueam/63af6d0bbad8f609f4e4de367af49924

Patient Experience

Patient Experience1

Patient Experience2

Patient Experience3

Patient Experience4

So the next time anyone says that the US has the best health care, or that medical care abroad can’t be better than it is here, or that the very idea of wanting to give injured workers access to the better medical care that these patient respondents said was better in non-US hospitals than in US hospitals, and is a stupid or ridiculous idea, show them this infographic.

Addendum

A connection of mine asked if there was a breakdown of the non-US hospitals. I looked at the research paper, and found none, but what I did notice was that there was slight differences in some measures between US and non-US hospitals, with the non-US hospitals slightly better than their US counterparts. What that tells me is that medical travel destination hospitals need to do a better job in those areas so that they outshine their US counterparts. Then they will see greater numbers of foreign patients.