Category Archives: Medical Tourism

Major Surgery Wait Times for Workers’ Comp: Can Medical Travel Assist?

Last week, the Workers’ Compensation Research Institute (WCRI) released their FlashReport — Time from Injury to Medical Treatment: How States Compare, and I requested a copy.

While the report is rather lengthy, covering slightly more than fifty pages, I decided to focus on one aspect of the report that related to the length of time from injury to medical treatment with major surgery.

The report examined the time from injury to treatment in 18 states, and each of the services studied were ranked by median number of days from injury to medical service for each service. The report looked at claims from 2015/2016 with more than seven days lost time.

I wanted to make the medical travel industry aware that major surgery under workers’ compensation was not something that happened immediately after an on-the-job injury, and to alert the industry to figure out how they can improve the wait times for such surgeries.

Here is the summary of key findings from the report:

  • Considerable variation across states in the time from injury to first treatment for physical medicine and “specialty” services such as major radiology and pain management injections across injury types.
  • Patterns in time to first medical treatment were fairly consistent for some states; that is, some states tended to show shorter or longer time to first treatment across injuries and services.
  • Little variation in time to first medical treatment for “entry” services (such as emergency, office visits, and minor radiology) for most injury types.
  • Initial medical treatment was slightly faster for objective injuries (like fractures) than for subjective injuries (like sprains and strains).
  • Timing of medical services varies by type of injury, likely a reflection of different treatment patterns.

Based on the analytical approach WCRI used for other services, they identified Indiana, New Jersey, Pennsylvania, Virginia, and Wisconsin as having a shorter median number of days to the first major surgery.

California, Georgia, Iowa, North Carolina, and Texas had the longest median number of days to first major surgery and was based on the number of days average in rank order. Arkansas and Louisiana were excluded due to small cell size.

Major surgery was ranked third by type of non-entry service by maximum number of days from injury to first medical service: 118 days. Major surgery was ranked sixth by percentage of claims receiving medical services by maximum number of days at: 36.5%. Indiana had that distinction.

Major surgery was defined by WCRI as including invasive surgical procedures, as opposed to surgical treatments and pain management injections. The most frequent surgeries in this service group include, but are not limited to, arthroscopic surgeries of the shoulder or knee, laminectomies, laminotomies, discectomies, carpel tunnel surgeries, neuroplasty, and hernia repair.

Five types of injuries had the maximum medium number of days from injury to first major surgery: Neurologic spine pain, Inflammations, Upper extremity neurologic, Other sprains and strains, and Knee derangements.

The table below illustrates the maximum for each injury with the corresponding minimum, in order of maximum number of days.

Type of Injury

Maximum

Minimum

State

Neurologic spine pain

187

105

CA

Inflammations

173

96

CA

Upper extremity neurologic

169

85

CA

Other sprains and strains

140

69

CA

Knee derangements

133

52

CA

What does this mean?

This report is by no means conclusive as it relates to length of time for major surgery in the other states that were not analyzed. Yet, it is instructive to both the workers’ comp industry and the medical travel industry that given predicted shortages of both physicians and nurses, it would be prudent to explore other avenues so that the maximum wait times can be lowered, which would enable the injured employee to return to work faster.

Not doing so will be more expensive in the long run and will be detrimental to the well-being of the patient.

To purchase a copy of the report, click here.

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Ten Most Reported Worker’s Compensation Injuries – Machine Safety Blog

Back in March of 2015, I wrote about the top 10 causes of workplace injuries. I posited the idea that medical tourism (medical travel) could save employers money so that the workers’ comp industry would take medical travel seriously as an option for injured workers. The same holds true for the medical travel industry, as they seem to be AWOL when it comes to workers’ health.

Here is an updated report on the Machine Safety Blog from Rockford Systems, LLC:

Last year in America 2.9 million employees (U.S Bureau of Labor Statistics) suffered a workplace injury from which they never recover, at a cost to business of nearly $60 billion (Liberty Mutual Insurance). These statistics are staggering. To help gain a better perspective on the realities of workplace danger, we have compiled a list of […]

Source: Ten Most Reported Worker’s Compensation Injuries – Machine Safety Blog

Update to Cayman Islands Hospital Delivers Lower Cost Care

Last week, The Economist published a short article on how the medical travel industry  thrives.

I had intended to write about the article, but there was not much there to go on, except for the part that mentioned Health City Cayman Islands. (See post, Cayman Islands Hospital Delivers Lower Cost Care).

As reported in The Economist, when the work first began on the 2,000-bed hospital, the $2 billion project was expected to attract more than 17,000 foreign patients annually, mostly from the US.

However, when the first wing opened in 2014, fewer than 1,000 overseas patients arrived in its first year, according to the International Medical Travel Journal.

One reason give for this was that the backers of the project based their projections of customer numbers on a flawed study, according to an investigation by a government public-accounts committee.

Fewer Americans came, the article said, partly because health care insurance companies were not interested in sending people overseas.

This is not unexpected, even if the backers themselves expected more patients to come from the US. American exceptionalism and the belief that the American health care system is the best in the world, is one reason for the reluctance of US insurers to send patients out of the country.

The other reason is that doing so would not bring in more profit from the ever-growing health care systems that hospitals are building as they purchase more and more practices, and add on more services like insurance that used to be separate from the provider community.

Until health care providers travel overseas to treat patients, as The Economist reports, the lack of patients at Health City Cayman Islands and elsewhere will continue. During the Olympics a few years ago, Dubai Health City advertised regularly during commercial breaks, Perhaps that is what Health City Cayman Islands should do.

Medical Tourism Agencies and Facilitators: Legal Pitfalls and Risk Mitigation: A Case Study Analysis – SDCBA Calendar

This is an upcoming webinar led by the person who got me started in writing about medical travel, Kristen Montez, Esq. I think that anyone in this space should listen to what she and the other attorneys have to say on the matter.

I am paying her back for all her wonderful efforts on my behalf. Please pay me back by attending.

Thank you.

Your humble blogger.

List of upcoming SDCBA and legal community events including section, committee and division meetings, CLE and other events.

Source: Medical Tourism Agencies and Facilitators: Legal Pitfalls and Risk Mitigation: A Case Study Analysis – SDCBA Calendar

Cayman Islands Hospital Delivers Lower Cost Care

This morning’s post by fellow blogger, Joe Paduda, contained a small paragraph that linked to an article in the Harvard Business Review (HBR) about a hospital in the Cayman Islands that is delivering excellent care at a fraction of the cost.

Joe’s blog generally focuses on health care and workers’ comp issues, and has never crossed over into my territory. Not that I mind that.

In fact, this post is a shoutout to Joe for understanding what many in health care and workers’ comp have failed to realize — the US health care system, which includes workers’ comp medical care, has failed and failed miserably to keep costs down and to provide excellent care at lower cost.

That the medical-industrial complex and their political lackeys refuse to see this is a crime against the rights of Americans to get the best care possible at the lowest cost.

As I have pointed out in previous posts, the average medical cost for lost-time claims in workers’ comp has been rising for more than twenty years, even if from year to year there has been a modest decrease, the trend line has always been on the upward slope, as seen in this chart from this year’s NCCI State of the Line Report.

The authors of the HBR article asked this question: What if you could provide excellent care at ultra-low prices at a location close to the US?

Narayana Health (NH) did exactly that in 2014 when they opened a hospital in the Cayman Islands — Health City Cayman Islands (HCCI). It was close to the US, but outside its regulatory ambit.

The founder of Narayana Health, Dr. Devi Shetty, wanted to disrupt the US health care system with this venture, and established a partnership with the largest American not-for-profit hospital network, Ascension.

According to Dr. Shetty, “For the world to change, American has to change…So it is important that American policy makers and American think-tanks can look at a model that costs a fraction of what they pay and see that it has similarly good outcomes.”

Narayana Health imported innovative practices they honed in India to offer first-rate care for 25-40% of US prices. Prices in India, the authors state, were 2-5% of US prices, but are still 60-75% cheaper than US prices, and at those prices can be extremely profitable as patient volume picked up.

In 2017, HCCI had seen about 30,000 outpatients and over 3,500 inpatients. They performed almost 2,000 procedures, including 759 cath-lab procedures.

HCCI’s outcomes were excellent with a mortality rate of zero — true value-based care. [Emphasis mine]

HCCI is accredited by the JCI, Joint Commission International.

Patient testimonials were glowing, especially from a vascular surgeon from Massachusetts vacationing in the Caymans who underwent open-heart surgery at HCCI following a heart attack. “I see plenty of patients post cardiac surgery. My care and recovery (at HCCI) is as good or better than what I have seen. The model here is what the US health-care system is striving to get to.

A ringing endorsement from a practicing US physician about a medical travel facility and the level of care they provide.

HCCI achieved these ultra-low prices by adopting many of the frugal practices from India:

  • Hospital was built at a cost of $700,00 per bed, versus $2 million per bed in the US. Building has large windows to take advantage of natural light, cutting down on air-conditioning costs. Has open-bay intensive care unit to optimize physical space and required fewer nurses on duty.
  • NH leverage relations with its suppliers in India to get similar discounts at HCCI. All FDA approved medicines were purchased at one-tenth the cost for the same medicines in the US. They bought equipment for one-third or half as much it would cost in the US.
  • They outsourced back-office operations to low-cost but high skilled employees in India.
  • High-performing physicians were transferred from India to HCCI. They were full-time employees on fixed salary with no perverse incentives to perform unnecessary tests or procedures. Physicians at HCCI received about 70% of US salary levels.
  • HCCI saved on costs through intelligent make-versus-buy decisions. Ex., making their own medical oxygen rather than importing it from the US. HCCI saved 40% on energy by building its own 1.2 megawatt solar farm.

And here is the key takeaway:

The HCCI model is potentially very disruptive to US health care. Even with zero copays and deductibles and free travel for the patient and a chaperone for 1-2 weeks, insurers would save a lot of money. [Emphasis mine]

US insurers have watched HCCI with interest, but so far has not offered it as an option to their patients. A team of US doctors came away with this warning: “The Cayman Health City might be one of the disruptors that finally pushes the overly expensive US system to innovate.”

The authors conclude by stating that US health care providers can afford to ignore experiments like HCCI at their own peril.

The attitude towards medical travel among Americans can be summed up by the following from Robert Pearl, CEO of Permanante Medical Group and a clinical professor of surgery at Stanford: “Ask most Americans about obtaining their health care outside the United States, and they respond with disdain and negativity. In their mind, the quality and medical expertise available elsewhere is second-rate, Of course, that’s exactly what Yellow Cab thought about Uber. Kodak thought about digital photography, General Motors thought about Toyota, and Borders thought about Amazon.”

Until this attitude changes, and Americans drop their jingoistic American Exceptionalism, they will continue to pay higher costs for less excellent care in US hospitals. More facilities like HCCI in places like Mexico, Costa Rica, the Caymans, and elsewhere in the region need to step up like HCCI and Narayana Health have. Then the medical-industrial complex will have to change.

In-bound Medical Travel and Immigration

U.S. Domestic Medical Travel.com published the following article this morning that discusses the impact of in-bound medical travel on an individual’s immigration status.

http://medicaltraveltoday.com/spotlight-renata-castro-founder-of-castro-legal-group/

Follow-up to My Open Letter to the Medical Travel Industry

Just over four months ago, I published an open letter to the medical travel industry.

To date, I have had no response to my letter of December 14th, nor have I been invited to attend any of the conferences that have been held since, or will be held in the future, and I just learned of one at the end of this month in Washington, DC.

By that time, I will have been writing this blog for five and a half years, and still on a daily basis, my posts get at best, less than fifty views, and on most occasions, not even twenty.

I have posted them to LinkedIn, Twitter, and have re-posted them several times, and yet, each time, I get a few clicks added to the ones previously received.

I am putting my heart and soul in this and not receiving any compensation, although I should. So would it hurt if the industry paid a little more attention to my writing and to me, in lieu of actual remuneration?

As a friend we all know once said to me, “What am I? Chopped Liver?”

I am not doing this to stroke my ego, nor am I doing it because I have nothing better to do. I am doing it because I care. I am in the process of reading a fascinating book on the real reasons health care in the U.S. and elsewhere is undergoing major changes that have affected the delivery of health care, it’s cost, quality, efficiency, and its efficacy.

The least any of you could do is acknowledge my efforts and pay me some courtesy. Is that too much to ask?

I’ve met some of you in the past seven years since I began this journey, but I’d like to meet more of you. And I am sure you would like to meet me. I am funny and am a great person to know.

What say you?

Thank you very much.

Richard